Our case study involves a client who repeatedly encountered issues with their internal payroll software, resulting in incorrect pension calculations.

Chloe Hughes, Head of Payroll at PKF Smith Cooper, worked with the client to recalculate 12 months’ worth of pension contributions, and provided additional training and support to internal team members, ensuring that they had the knowledge to ensure compliance with the pension scheme, whilst also helping to streamline the entire payroll process.

View the full case study here